Organizers

Contact

Frequent questions

  • Changes to your registration?

    It is very important that you check your receipt if you made the registration with us.

    If so, send us your request here and we will manage the modification (as long as the organization authorizes it).

  • Do you want to know when we open registrations for an event?

    Very easy! Register as a user and select "I'm interested" in your favorite events ... You will always be up to date!

  • Can't finish your registration?

    If you have an incident, we need a capture of the error and the name of the event to help you, send it to us here and we will contact you quickly with the solution.

  • Don't you see yourself on the charts?

    It takes us up to 48 hours to include you on the official list (since you receive our proof of payment).

    If you can't find it in your inbox, please check spam or notifications.

  • Do you want to request a refund of your registration? 💸

    Remember that Racetick's cancellation guarantee covers you a 100% refund of the registration fee (without management fees) only if it is due to injury.

    Make sure you are within the deadline, remember that with Racetick you have up to 15 calendar days before the event to request it.

    To request a refund you need to fill out the following request here.
    Registrations for events prior to December 31, 2020, the reimbursement can only be processed before March 31, 2021 through this form. After this period, no request will be attended and you will lose the right to return, being used entirely for the maintenance of the project.
  • Are you interested in an event that is not on our calendar? Do you think there is information that we should verify?

    Send us your request here and we will take care of it as soon as possible. Your opinion on Racetick ... does count!

If your query is about one of the previous points, we understand that we have already solved it for you. If, on the contrary, none of these options fit your query / request, fill in the following form and we will contact you.

Racetick

BARCELONA ACTIVA
Carrer Llacuna — 162–164
08018 Barcelona

Phone: 933988424 (from 9:30 to 17:00)

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Contact Form

If you contact us via email / form we will answer you within the next 24 hours.

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