Frequent questions

  • Modifications to your registration?

    It is very important that you check your receipt if you made the registration with us.

    If so, send us your request here and we will manage the modification (provided that the organization authorizes it).

  • Do you want to know when we open registration for an event?

    Very easy! Register as a user and select "I am interested" in your favorite events ... You will always be up to date!

  • Can't finish your registration?

    If you have an incident, we need a catch of the error and the name of the event to help you, send it here and we will contact you quickly with the solution.

  • Don't you see yourself on the charts?

    It takes up to 48 hours to include you in the official list (since you receive our proof of payment).

    If you can't find it in the inbox, please check spam or notifications.

  • Do you want to request a refund of your registration? 💸

    Remember that Racetick's cancellation guarantee covers a 100% refund of the registration fee (without management fees) only if it is due to injury.

    Make sure you are within the deadline, remember that with Racetick you have up to 15 calendar days before the event to request it.

    To request a refund you need to fill out the following request here.

  • Are you interested in an event that is not on our calendar? Do you think there is information that we should verify?

    Send us your request here and we will take care of it as soon as possible. Your opinion on Racetick ... does count!

If your query is about one of the previous points, we understand that we have already solved it for you. If, on the contrary, none of these options fits you with your query / request, fill out the following form and we will contact you.


Carrer Llacuna — 162–164
08018 Barcelona

Phone: 933988424 (from 9:30 to 17:00)

Map data
Map data © 2019 Google, Inst. Geogr. Nacional, Institut Cartografic de Catalunya

Contact Form

If you contact us via email / form we will answer you within the next 24 hours.

RACETICK, S.L. It is responsible for the treatment of your personal data and will treat it in order to meet your requests for information or, where appropriate, publication of sports events, as well as to send you informative communications about our news and activities. You can access, rectify, delete, oppose and other rights, as detailed in our complete Privacy Policy that you can consult at the following link Privacy Policy

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